I would suggest that you repeat your question in TP's Forum Technology Page. I believe fewer people open the Feature Request page that is really intended for constructive suggestions as opposed to solving members' technical problems
Are you saying that you purchased a TribalPages USB stick of your tree, or alternatively, are you saying you purchased a USB stick from elsewhere to help you build a tree?
The question is how can we find photos just posted without having to go through 250 photos and why does T.P.Support not reply when contacted. I have tried to get them to answer over a period of 3 weeks..........and they receive a fee from me. Sam