TribalPages - Family Trees, Genealogy

Home page problem

Discussion in Technical Forum started by Alan Scott, Jun 2, 2019

Jun 2, 2019

Alan Scott

To Tribalpages Support

See my previous message which has not come up as yet.

Re length of home page. There is nothing in the FEATURES as shown by you to say my Delux site home page has a length limit. There is for the number of words in notes but not for the home page. Therefore why am I being told to shorten my home page.

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Jun 2, 2019

TPSupport

There must be a glitch regarding the size limit. We are looking into it. You should be able to keep the original content

Jun 2, 2019

Alan Scott

website

All now OK. I was able to do the editing and save when I used Microsoft Edge. I did not have to shorten the page.

Did not work with Chrome and still does not. Using Chrome I still get the message saying I have to reduce the number of words. Also I cannot save the amendments I have made.

Just noticed another difference between Edge and Chrome. If I use the back button to edit this message in EDGE I lose the message and have to retype. In Chrome, using the back button from preview, the message remains. Not that important but annoying if it was a long message that needed retyping.

Jun 2, 2019

TPSupport

All now OK. I was able to do the editing and save when I used Microsoft Edge. I did not have to shorten the page. Did not work with Chrome and still does not. Using Chrome I still get the message saying more ...

I have to reduce the number of words. Also I cannot save the amendments I have made. Just noticed another difference between Edge and Chrome. If I use the back button to edit this message in EDGE I lose the message and have to retype. In Chrome, using the back button from preview, the message remains. Not that important but annoying if it was a long message that needed retyping

We have extended the size limit from 30K to 60K. Your's was 41K. Should work in Chrome now. Some browsers do not enforce the limit.